FREQUENTLY ASKED
QUESTIONS!

What’s the
difference between tiles and pavers?
Travertine
is cut from the earth in huge blocks, and then cut down
into tiles or pavers, in two ways:
Cross cut – The
tile is cut along the grain of the stone leaving a more
horizontal look.
Vein Cut - The tile
is cut against the grain for a more mottled or (tiger)
striped effect.
Travertine tiles
– are offered in multiple sizes and patterns including
18x18, 16x16, 12x12, French Pattern and other
accessories of varying sizes. Typically tile is 5/8 or ½
inch thick and come in 4 main finishes: honed and
filled, brushed and chiseled, tumbled
and can be polished to a high gloss Travertine
tile can be used for indoor flooring, wall covering and
even counter tops. Tile can also be used as outdoor
flooring but should be installed over permanent or
sturdy substrates such as a concrete patio or other hard
surfaces. Another functional use for travertine tiles is
wall cladding for the outer wall of you home or
building increasing the home protection and beauty.
Tiles:
Honed and Filled – for
interior use
Brushed and Chiseled-
outdoor and indoor use,
Polished- indoor use. (Not
recommended for wet areas such as shower floors)
Travertine Pavers
are made specifically for: outdoor use, ultra high
traffic areas, wet areas, outdoor patios, pools decking,
driveways, walkways and on and on. They are ideal for
pool or remodeling projects. A paver made from
travertine adds to home value vs. the commonly
over-looked brick pavers. Travertine pavers have the
natural ability to withstand extremes in weather,
because they resist freeze and thaw condition and also
do not retain heat. They come in many sizes as well such
as 24x24 and 12x12. The most popular pavers are offered
in the French or Versailles Pattern as
we’ll as 6x12 and can be laid in various designs
and be installed properly by several methods
depending on the conditions of the area to receive the
materials. Like travertine tile, travertine pavers come
in a couple of standard finishes: Tumbled, Brushed and
Chiseled.
Pavers:
Brushed and Chiseled-
outdoor, driveway decks
Tumbled- pool decks and
patio. (Best “finish” choice for wet areas)
Where does
Travertine Warehouse get their travertine tiles and
pavers? – Our travertine is mined from quarries
in Turkey. Travertine Warehouse enjoys exclusive access
to most of the products we carry. Which is why we can
offer low prices and quality products.
What is the
difference between tile and pavers? The main
difference is in the thickness of the product itself.
Tile is typically 5/8 or ½ inch thick. Pavers are 1 ¼
inch thick. Tile is used more for the interiors and
pavers are mostly used outdoors in high activity areas
or areas that are exposed to the elements.
Where would I use
Travertine? Travertine is a sturdy and durable
building material that can be used indoors outdoors and
can withstand inclement weather and active home
environments.
Can I get travertine
tile and travertine pavers in the same color and finish?
Yes many of our travertine tiles and pavers are made in
the same color and finish for those who want to color
coordinate their indoor and outdoor floor covering.
What does the
finished surface of the travertine tile/pavers look
like?
There are four typical
finishes for travertine stone:
Honed and Filled -
the very small holes in the face surface of tile is
filled, then sanded to create a smooth and matte finish
Brushed and Chiseled
- Wire brushes are passed over the surface of the tile
and the top edging of the tile face is chipped or
“chiseled” for a more rustic finish used to give a more
textured appearance.
Tumbled - The tiles
are literally tumbled in gravel and small smooth stones
to create a softer, aged appearance and rounded edges.
Polished - The tile
is smoothed and buffed to a high shiny gloss.
How will my tile be
shipped? We ship your material packed in 4x4x4
standard crates for protection. Travertine Warehouse is
partnered with some of the most highly reputable names
in freight and shipping industry. We can ship the
material directly to your residence or jobsite and have
it off-loaded as well. Although most deliveries are
typical, subtle differences may apply to you depending
on the location and conditions of the delivery site. But
don’t worry your Travertine Warehouse rep is experienced
in shipping tile all over the US on a daily basis and
will apprise you of all of the important details of your
delivery. Delivery usually arrives within 3-4 business
days from the date of sale.
What if my tile is
damaged? Travertine Warehouse has one of the
best damage return policies in the business. We will
replace all damaged, unusable tile from 10% or more of
your total order at our expense. Once your tile arrives
please check the material for damage. If you have
damaged tile report this to your Travertine Warehouse
representative as soon as possible, we will begin the
simple claim process immediately and have your tile
replaced quickly.
Is there a minimum?
Travertine Warehouse does not impose a minimum on in
stock materials.
Should my tile be
sealed? It is recommended that your tile or
paver be sealed with a natural stone sealer for added
protection, ease of cleaning and long term appearance
retention.
How do I get
samples? Our samples are FREE!!! Just call your
Travertine Warehouse rep today. They will take your name
and address, we ask that you pay a nominal UPS fee for
shipping and handling only. You should receive your
sample within 3- 4 business days. Over night delivery is
available upon request.
What do I need to
know to make a purchase?
When calling in to get a
quote or make a purchase please be prepared to offer the
following information:
1. What products are you
interested in? Size? Color? Finish?
2. The amount of material
you want to purchase.
3. Any accessories you
want to compliment your order.
4. Billing information:
both ship to, bill to: name, address, phone and /or
email.
5. The form of payment. We
accept Visa, MasterCard, Wire Transfer or Check
6. We will send you a
formal proposal for materials and delivery as well as a
credit card authorization form. These documents must be
signed and returned for your protection and to complete
the order process.