FREQUENTLY ASKED QUESTIONS! 

 

 

What’s the difference between tiles and pavers? 
 

Travertine is cut from the earth in huge blocks, and then cut down into tiles or pavers, in two ways:

Cross cut – The tile is cut along the grain of the stone leaving a more horizontal look.

Vein Cut - The tile is cut against the grain for a more mottled or (tiger) striped effect.  
 

Travertine tiles – are offered in multiple sizes and patterns including 18x18, 16x16, 12x12, French Pattern and other accessories of varying sizes. Typically tile is 5/8 or ½ inch thick and come in 4 main finishes: honed and filled, brushed and chiseled, tumbled and can be polished to a high gloss   Travertine tile can be used for indoor flooring, wall covering and even counter tops. Tile can also be used as outdoor flooring but should be installed over permanent or sturdy substrates such as a concrete patio or other hard surfaces. Another functional use for travertine tiles is wall cladding for the outer wall of you home or building increasing the home protection and beauty.  
 

Tiles:

Honed and Filled – for interior use

Brushed and Chiseled- outdoor and indoor use,

Polished- indoor use. (Not recommended for wet areas such as shower floors)

 

Travertine Pavers are made specifically for: outdoor use, ultra high traffic areas, wet areas, outdoor patios, pools decking, driveways, walkways and on and on. They are ideal for pool or remodeling projects. A paver made from travertine adds to home value vs. the commonly over-looked brick pavers. Travertine pavers have the natural ability to withstand extremes in weather, because they resist freeze and thaw condition and also do not retain heat. They come in many sizes as well such as 24x24 and 12x12. The most popular pavers are offered in the French or Versailles Pattern as we’ll as 6x12 and can be laid in various designs and be installed properly by several methods depending on the conditions of the area to receive the materials. Like travertine tile, travertine pavers come in a couple of standard finishes: Tumbled, Brushed and Chiseled. 
 

Pavers:

Brushed and Chiseled- outdoor, driveway decks

Tumbled- pool decks and patio. (Best “finish” choice for wet areas) 

 

Where does Travertine Warehouse get their travertine tiles and pavers? – Our travertine is mined from quarries in Turkey. Travertine Warehouse enjoys exclusive access to most of the products we carry. Which is why we can offer low prices and quality products.  
 

What is the difference between tile and pavers? The main difference is in the thickness of the product itself. Tile is typically 5/8 or ½ inch thick. Pavers are 1 ¼ inch thick. Tile is used more for the interiors and pavers are mostly used outdoors in high activity areas or areas that are exposed to the elements.  

 

Where would I use Travertine? Travertine is a sturdy and durable building material that can be used indoors outdoors and can withstand inclement weather and active home environments. 
 

Can I get travertine tile and travertine pavers in the same color and finish? Yes many of our travertine tiles and pavers are made in the same color and finish for those who want to color coordinate their indoor and outdoor floor covering.  
 

What does the finished surface of the travertine tile/pavers look like?

There are four typical finishes for travertine stone:

Honed and Filled - the very small holes in the face surface of tile is filled, then sanded to create a smooth and matte finish

Brushed and Chiseled - Wire brushes are passed over the surface of the tile and the top edging of the tile face is  chipped or “chiseled” for a more rustic finish used to give a more textured appearance.

Tumbled - The tiles are literally tumbled in gravel and small smooth stones to create a softer, aged appearance and rounded edges. 

Polished - The tile is smoothed and buffed to a high shiny gloss. 
 

How will my tile be shipped? We ship your material packed in 4x4x4 standard crates for protection. Travertine Warehouse is partnered with some of the most highly reputable names in freight and shipping industry. We can ship the material directly to your residence or jobsite and have it off-loaded as well. Although most deliveries are typical, subtle differences may apply to you depending on the location and conditions of the delivery site. But don’t worry your Travertine Warehouse rep is experienced in shipping tile all over the US on a daily basis and will apprise you of all of the important details of your delivery. Delivery usually arrives within 3-4 business days from the date of sale.  
 

What if my tile is damaged? Travertine Warehouse has one of the best damage return policies in the business. We will replace all damaged, unusable tile from 10% or more of your total order at our expense. Once your tile arrives please check the material for damage. If you have damaged tile report this to your Travertine Warehouse representative as soon as possible, we will begin the simple claim process immediately and have your tile replaced quickly.

 

Is there a minimum? Travertine Warehouse does not impose a minimum on in stock materials. 
 

Should my tile be sealed? It is recommended that your tile or paver be sealed with a natural stone sealer for added protection, ease of cleaning and long term appearance retention.   
 

How do I get samples? Our samples are FREE!!! Just call your Travertine Warehouse rep today. They will take your name and address, we ask that you pay a nominal UPS fee for shipping and handling only. You should receive your sample within 3- 4 business days. Over night delivery is available upon request.  
 

What do I need to know to make a purchase?

When calling in to get a quote or make a purchase please be prepared to offer the following information:

1. What products are you interested in? Size? Color? Finish?

2. The amount of material you want to purchase.

3. Any accessories you want to compliment your order.

4. Billing information: both ship to, bill to: name, address, phone and /or email.

5. The form of payment. We accept Visa, MasterCard, Wire Transfer or Check

6. We will send you a formal proposal for materials and delivery as well as a credit card authorization form. These documents must be signed and returned for your protection and to complete the order process.