APPLICATION OF THIS POLICY
Travertine Warehouse recognizes the importance of privacy and
the sensitivity of Personal Information (as defined below).
Travertine Warehouse believes in protecting your privacy. This
policy outlines how we manage your Personal Information and
safeguard your privacy.
By providing Personal information to us, you agree to the terms
of this policy. However, we are committed to continuous
improvement and value your input. We welcome your comments
and/or suggestions on improving this policy. If you have any
concerns, please write to our Privacy Officer at the address in
this policy under the caption "Need More Information?"
This policy does not apply to the practices of companies or
other entities that Travertine Warehouse does not manage or
control. This policy does not apply to information regarding
corporations or other non-individuals.
DEFINITIONS
The following definitions are used solely for the purposes of
this policy:
"Contact Information" means information to enable an individual
at a place of business to be contacted and includes the name,
position name or title, business telephone number, business
address, business email or business fax number of the
individual, but does not mean information that is collected via
a Travertine Warehouse Website or Online service about an
individual consumer who is a resident of California or another
State.
"Personal Information" means information about an identifiable
individual, excluding Contact Information, and includes things
such as gender, age, ethnicity, financial and credit
information, health information, consumer preference
information, customer profiles, ID numbers, and any other data
assigned to an individual.
"Summarized Data" means records which have been stripped of
information identifying individuals, and which have been
manipulated or combined to provide generalized, anonymous
information.
COLLECTION OF PERSONAL INFORMATION
This policy covers our treatment of Personal Information that we
collect, either through communications or interaction we may
have with you (such as e-mails, telephone conversations,
face-to-face, written correspondence, signing the visitors log
in our office premises, or through our website). This policy
also covers our treatment of any information shared with us by
third parties. Sometimes we may collect Personal Information
about you from other sources, provided that such sources confirm
to us that they are permitted to share such information, such
information is publicly available or the collection is required
or authorized by law. Examples of collection from other sources
include collections from:
USE OF PERSONAL
INFORMATION
Travertine Warehouse may collect and use your Personal
Information for the following purposes:
-
to administer and build your
Travertine Warehouse account;
-
to market new services and
products that we believe will be of interest to you;
-
to collect a debt owed to
Travertine Warehouse or its agents; or to pay a debt owed by
Travertine Warehouse;
-
to help us make credit
decisions about clients, prevent fraud, check the identity
of new clients and prevent money laundering;
-
to identify you if you visit
our office premises; and
-
as required or authorized by
law.
DISCLOSURE OF PERSONAL
INFORMATION
Travertine Warehouse does not and will not sell, rent, share or
disclose your Personal Information without first receiving your
permission or as disclosed in this policy. Under certain
circumstances, Travertine Warehouse will disclose your Personal
Information:
-
when you have consented to the
disclosure;
-
to fulfill the purpose for
which the Personal Information was collected;
-
when the services we are
providing to you require us to give information to third
parties, for example: providing government-assigned
identification numbers to customs brokers or other third
parties responsible for processing customs clearance for
shipments;
-
to relay an opt-out request to
third-party marketing agency (see "Opting Out " below);
-
where it is necessary to
collect a debt owed to Travertine Warehouse or its agents,
or to pay a debt owed by Travertine Warehouse;
-
to respond to an emergency
where the health or safety of any individual is reasonably
believed to be threatened;
-
if the information is already
publicly known; and
-
when we are required or
authorized by law to do so.
Except when we are required by law
to disclose Personal Information, where commercially practicable
we will use contractual or other arrangements to protect
Personal Information disclosed to third parties.
SUMMARIZED DATA
We may also use your Personal Information to generate Summarized
Data for internal use and for sharing with affiliates,
subsidiaries, advertisers and business partners. Your identity
and Personal Information will be kept anonymous in Summarized
Data. Summarized Data will be used for marketing and planning
purposes.
CONSENT
By providing Personal Information to us, you voluntarily consent
to the collection, use and disclosure of Personal Information as
specified in this policy. Without limiting the foregoing, we may
on occasion ask you to consent when we collect, use, or disclose
your Personal Information in specific circumstances, in which
case we may ask for your consent in writing although in some
circumstances we may accept your oral consent. Sometimes your
consent will be implied through your conduct with us if the
purpose of the collection, use or disclosure is obvious and you
voluntarily provide the information. In addition, we may
collect, use and disclose Personal Information without your
consent when we are required or authorized by law to do so.
WITHDRAWAL OF CONSENT
Individuals have the right to withdraw their consent to the
collection, use, or disclosure of Personal Information at any
time, except where that withdrawal would frustrate the
performance of a legal obligation by Travertine Warehouse. Upon
reasonable written notice given to Travertine Warehouse (address
to Privacy Officer at the address in this policy under the
caption "Need More Information?") all Personal Information held
by Travertine Warehouse that is identifiable to that individual
will be removed from our records and a notice of the impact of
that removal will be provided to the individual. Notwithstanding
the foregoing, if you withdraw consent, Travertine Warehouse
nonetheless reserves the right to retain, collect, use and
disclose Personal Information without your consent where we are
permitted or required by law to do so.
OPTING OUT
You may wish to opt out of
receiving certain information or marketing and promotional
material distributed by Travertine Warehouse. You may do so by
selecting the opt-out or unsubscribe feature in our Online
communications including our online newsletter and product
updates, or by writing to Travertine Warehouse’s Privacy Officer
at the address in this policy under the caption "Need More
Information?"
From time to time, Travertine
Warehouse may engage a third-party marketing agency to
distribute advertisements to consumers who have expressed an
interest in receiving such material. For this purpose, the
marketing agency may use its own distribution list. This list is
not under Travertine Warehouse’s control and may not be shared
with Travertine Warehouse. While Travertine Warehouse takes
steps to ensure that the marketing agency lists only individuals
who have provided their informed consent for the marketing
purpose, it is possible that the individual may desire to
opt-out from receiving further Travertine Warehouse
advertisements. In this case, the individual may send his/her
opt-out request in writing to Travertine Warehouse’s Privacy
Officer (at the address noted above), providing enough detail to
enable the requester’s identity to be confirmed. Upon confirming
the identity of the requester, Travertine Warehouse will relay
the opt-out request to the marketing agency in question. In such
a case, however, the requester should be aware that his/her
opt-out request could cause the marketing agency to cease all
further advertising distributions to him/her. This could result
in the requester not receiving material or information that
might be of financial or other benefit from other organizations
that also employ the same agency. In relaying an opt-out request
to a third-party marketing agency, Travertine Warehouse
therefore accepts no responsibility for any consequences to the
requester arising from the actions of the agency.
YOUR RESPONSIBILITY FOR
PRIVACY
Ultimately, you are responsible for maintaining the secrecy of
your passwords and/or any Personal Information in your
possession. Always be careful and responsible regarding your
Personal Information.
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